Kildonan Lodge Hotel
Follow us on Facebook
Follow us on Twitter
Follow us on Google Plus
Follow us on TripAdvisor

Book direct
for best rates - guaranteed

Executive Room 1

Covid-19 Guest information

Thank you for choosing to stay at the Kildonan Lodge Hotel.  We thank you for your support.

 

Guest Check In

 

When checking in, we ask our guests to please follow social distancing guidelines while at reception and going to your room. Please use the complimentary hand sanitiser throughout the hotel.  Your bedroom key will be disinfected and left in your room door. 

 

Breakfast

 

When making a reservation, if you have booked for free continental breakfast you have the option of upgrading to a full Scottish breakfast.  The cost is £6.50 per person and should be paid directly to the hotel.  Our room rates include continental breakfast.  This will be a prepacked continental breakfast and left outside your room at your requested time slot.

 

If you prefer to have  your prepacked continental breakfast in the dining room.  Please pre book a time slot.

 

Full Scottish Breakfast must be pre booked before 8pm the evening before.  This will be served in the dining room.  To maintain social distancing rules, we require guests to pre book their table for breakfast the night before.

 

Dinner

 

The restaurant is closed for dinner.  However, if you wish to have food delivered to the hotel there are many options of restaurants delivering.  i.e Deliveroo, just eat

All Edinburgh restaurants are now fully open.  Tables must be pre booked in advance.

This also applies to Scottish pubs.  If you would like any help or advice on Edinburgh restaurants and pubs, please ask at reception or check online for the reviews. 

 

Housekeeping

 

For your comfort and safety, your room has been sanitised and deep cleaned before your arrival. 

Please note duvet and pillows would not have been used by any guest in the previous 72 hours.

 

 

 

Housekeeping during your stay

 

To minimise the risk of spreading COVID-19, our staff have been retrained across all areas to provide a safe service to guests.  Rooms will only be serviced on departure. Once you check-in, you will not be disturbed. 

 Should you require fresh towels, please use the bags provided.  Place your used towels outside your room. These will be replaced with clean towels.

If you require any tea, coffee, soap, etc please ask at reception. This will be left outside your room.

 

Face Masks

 

Please note it is compulsory to wear a face mask in shops and on public transport. Social distancing must be observed at all times. We have a supply of complimentary face masks should you require one.

 

Checking out

 

We have a no contact check out in place.  Payment for your room and any extras will be taken from the card details provided at the time of booking.  This will be taken once you have arrived at the hotel and a receipt will be emailed to you. 

 

Please leave your room key in the basket at reception when checking out.

 

We would like to thank you for your understanding of all the changes we have had to make to our usual service.  We are doing this to comply with Scottish government guidelines.  As always, your safety and the safety of our staff is our top priority.

 

If you have forgotten your personal antibacterial hand wipes and hand sanitiser, please ask at reception.  These are chargeable to your room. If we can be of any help, please do not hesitate to ask. Thank you again for choosing the Kildonan Lodge. We hope that you have a lovely stay.